Zonka Feedback $100 Credit – Best CX & Survey Tool for Startups (2025 Offer)

🚀 Supercharge Customer Experience with Zonka Feedback

Zonka Feedback is an all-in-one customer experience (CX) and feedback management platform that empowers businesses to collect, analyze, and act on real-time feedback. Whether you’re a SaaS startup, an agency, or an enterprise, Zonka makes it ridiculously easy to measure metrics like NPS, CSAT, and CES across multiple touchpoints—email, SMS, website, kiosk, and mobile.

💡 Why Zonka Feedback?

✅ Intuitive survey builder
✅ Omnichannel feedback collection
✅ Advanced CX metrics dashboard
✅ Automated workflows & alerts
✅ Beautiful templates ready to use
✅ Works for Product, CX, Customer Success, and HR teams

Top Features of Zonka Feedback

1. Multi-Channel Feedback Collection

Collect feedback via email, SMS, web popups, kiosk, tablets, and even in-product surveys.

2. Real-Time Response Alerts

Get notified instantly when a customer gives a low score or leaves a negative comment.

3. CX Metrics Tracking

Visual dashboards to track Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES).

4. Customizable Templates

Start with pre-built templates or create your own branded surveys in minutes.

5. Team Workflows & Collaboration

Assign tasks, follow up with unhappy users, and keep your whole team aligned.

🧠 Use Cases

• Onboarding feedback

• Support ticket follow-up

• Exit surveys

• Product feedback

• HR & employee engagement surveys

💬 What Makes Zonka Feedback Stand Out?

Unlike traditional survey tools that just collect answers, Zonka Feedback turns data into actionable insights. Its intuitive dashboard and automation tools allow you to close the feedback loop in real-time, which is critical for improving customer satisfaction, reducing churn, and boosting loyalty.

You’re not just getting feedback — you’re building a customer-centric culture.

🧩 Integrations & Workflow Automation

Zonka Feedback seamlessly integrates with popular tools to automate feedback collection and ensure your team never misses a beat.

Top Integrations:

• 🔄 Zapier – automate tasks across 5,000+ apps

• 💬 Slack & Microsoft Teams – get real-time alerts

• 📨 Intercom & Zendesk – send post-support surveys

• 📩 HubSpot, Freshdesk, and more!

Automation Examples:

• Send NPS surveys 7 days after onboarding

• Trigger alerts when CSAT drops below 3 stars

• Auto-tag negative feedback in your CRM

📈 Zonka for Different Teams

🧪 Product Teams

Collect feedback on new features and prioritize your roadmap based on real user input.

🎧 Customer Support

Measure satisfaction after tickets and identify agents who need coaching.

🧑‍💼 HR & Internal Teams

Run pulse surveys, engagement tracking, and eNPS for internal culture improvement.

📊 Marketing Teams

Use feedback to create better messaging and optimize landing pages with real user sentiment.

🥇 What People Are Saying

“Zonka Feedback helped us reduce churn by 27% in just three months. The real-time alerts are a game-changer!”
— Rachel K., Head of Customer Success, SaaS Company

“It’s like Typeform and Zendesk had a baby—but smarter.”
— Mark J., Product Manager

“The best part? We now know exactly how our customers feel, at every step of the journey.”
— Amit R., Founder of a Fintech Startup

📚 Use This $100 Offer To:

• Set up NPS campaigns to measure loyalty

• Run post-purchase CSAT surveys on Shopify

• Measure employee happiness with eNPS

• Collect anonymous feedback in-app

• Identify at-risk customers before they churn

🎯 Our Verdict

Zonka Feedback offers enterprise-grade features at startup-friendly pricing, and the $100 credit gives you enough runway to experience the full power of its platform before spending a dime.

If you’re serious about customer experience, don’t sleep on this one.

🙋‍♂️ Frequently Asked Questions